Q1. What is a domain name? Do I need to have my own domain name first?
Q2. Can you apply for a domain name for me? How much does it cost?
Q3. How long does it take for my service to be usable?
A. A domain name is a kind of address which uniquely identifies your website. Just like a company needs a business address for people to visit. So you need to apply your own domain name if you want to do business online.
A. Yes, we would love to help. The cost is about $35~$40 per year. Q3. How long does it take for my service to be usable?
A. When a domain name is ready for use, we would enable your service in about 3 days.
Q1. I'm already a user on an auction style website, why do I need my online shop?
Q2. What is the process of owning an online shop?
Q3. How do I handle the online payment on my shop?
Q4. Do I have to use online payment?
Q5. What is a merchant account? How do I get one?
Q6. If I already have a merchant account, can I use it on Simply , Shop?
Q7. Is there any security issues with online transactions?
Q8. What is SSL? What is an SSL Certificate? How do I get one?
A. You will have more control over your shop, more flexibility in marketing your products and the ability to provide greater interactive facilities for your customers. Your web shop will be enhanced by the management facilities we provide based on a fixed charge.
A. Just 3 Steps: 1. get your own domain name. 2. give us your shop logo and pick up the color of your store. 3. configure the store for products, payment and shipment. Then, you are ready for business.
A. You need to apply for an online merchant account from a financial organisation to handle the payment process. Contact our representative and we'll show you how to do it.
A. Online payment facility offers greater flexibility for customer payments but it's not mandatory. You can use pay by delivery, money order or any other payment method.
A merchant account enables you to accept credit cards as payment for the purchase of goods and services. Internet-ready merchant accounts enable you to handle Internet transactions online and immediately, just like you have a EFTPOS in your shop. Once the transactions are processed, the merchant account provider transfers the funds received from the credit card transactions from your merchant account to your bank account. A number of companies offer Internet-ready merchant accounts. Please contact us for further information.
A. Please contact us and give us the details. We'll check if your current merchant account is an Internet-ready merchant account.
A. The best way to alleviate your customers' concerns is to secure your site using SSL (Secure Sockets Layer) technology. When a site is secured with SSL, all your personal data will be encrypted before it is transmitted. Visitors can also tell that a page is secured by looking at the URL. A secure page URL begins with the letters HTTPS instead of the standard HTTP. You will need to apply for an SSL Certificate for SSL protection.
An SSL Certificate, or a digital certificate, is an electronic document that contains the information necessary to establish a secure SSL connection. When used in credit card transactions, the Web site collecting the credit card information and the site to which the information is being transmitted must both have an SSL Certificate.
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